Privacy Policy

1. Name and contact details of the data controller

This Privacy Policy applies to data processed by:

BEST Anlagenservice GmbH, Industriestraße 3, D-26452 Sande, Managing Directors Stojan Danilovic und Duschan Rikanovic, Telephone: +49-(0)4422 99 88 505, Fax: +49-(0)4422 99 88 506, E-mail:

2. Collection and storage of personal data and type and purpose of their use

a) When visiting the website

When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in what is known as a log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • the IP address of the requesting computer,
  • the date and time of access,
  • the name and URL of the accessed file,
  • the website from which access is made (referrer URL),
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The data listed will be processed by us for the following purposes:

  • ensuring a smooth connection to the website,
  • ensuring convenient use of our website,
  • evaluation of system security and stability and
  • other administrative purposes.

The legal basis for data processing is Article 6(1)(1)(f) of the GDPR. Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances will we use the data collected for the purpose of drawing conclusions about you.

We additionally use cookies and analysis services when you visit our website. You can find further explanations about this under sections 4 and 5 of this Privacy Policy.

b) When using our contact form

If you have any queries, you can contact us using the form provided on the website. A valid e-mail address is required so that we know who sent the request and can respond to it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is based on your voluntarily granted consent in accordance with Article 6(1)(1)(a) GDPR.

The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been dealt with.

3. Transmission of data

Your personal data will not be disclosed to third parties for purposes other than those listed below.

We will only disclose your personal data to third parties if:

  • you have given your express consent pursuant to Article 6(1)(1)(a) GDPR,
  • the disclosure pursuant to Article 6(1)(1)(f) GDPR is required for assertion, exercising or defence of legal claims and there is no reason to believe that you have an overriding interest, worthy of protection, in not disclosing your data,
  • a legal obligation exists for the transfer pursuant to Article 6(1)(1)(c) GDPR, and
  • this is legally permissible and required under Article 6(1)(1)(b) GDPR for the operation of contractual relations with you.

4. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your device, and do not contain viruses, trojans or other malware.

Information is stored in the cookie which links to the specific device which has been used. However, this does not provide us with direct information about your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. Thus we use session cookies in order to recognise that you have already visited individual pages on our website. These will be deleted automatically after you leave our site.

The data processed by cookies is required for the purposes stated above, in order to protect our legitimate interests as well as those of third parties pursuant to Article 6(1)(1)(f) GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a message always appears before a new cookie is created. Complete deactivation of cookies, however, may result in you being unable to use all the features of our website.

5. Rights of data subjects

You have the right:

  • to request information about the personal data processed by us under Article 15 GDPR. In particular, you may obtain information about the purposes of processing; the category of personal data; the categories of recipients to whom your data have been or will be disclosed; the planned retention period; the existence of a right to correction, deletion, restriction of processing or objection; the existence of a right of appeal; the origin of your data, if not collected by us; the existence of automated decision-making including profiling and, where appropriate, meaningful information about the details of the above,
  • to immediately request the completion or correction of incorrect personal data stored by us under Article 16 GDPR,
  • pursuant to Article 17 GDPR, to demand the deletion of personal data stored by us, unless its processing is required for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest or for the assertion, exercising or defence of legal claims,
  • pursuant to Article 18 GDPR, to demand the restriction of processing of your personal data in cases where the accuracy of the data is disputed by you, where the processing of data is unlawful but you object to its deletion, where we no longer need the data, but you require it to assert, exercise or defend legal claims, or where you have objected to processing pursuant to Article 21 GDPR,
  • pursuant to Article 20 GDPR, to receive personal data that you have provided to us in a structured, current and machine-readable format, or to request its transfer to another data controller,
  • to revoke your consent provided to us at any time pursuant to Article 7(3) GDPR. As a result, we would no longer be allowed to continue the processing of data based on this consent, and
  • under Article 77 GDPR, to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our headquarters.

6. Right to object

If your personal data is processed on the basis of legitimate interests pursuant to Article 6(1)(1)(f) GDPR, you have the right to object to the processing of your personal data pursuant to Article 21 GDPR if there are reasons which arise from your particular situation, or if the objection is directed against direct advertisement. In the latter case, you have a general right of objection, which we will implement without the need for you to specify a particular situation.

If you would like to exercise your right of revocation or objection, simply send an e-mail to

7. Data security

When you visit our website, we utilise the common SSL (Secure Socket Layer) method together with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. The transmission of a single page of our website in encrypted form is indicated on our website by the display of a closed key or lock icon in the bottom status bar of your browser.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorised third-party access. Our security measures are improved continuously in order to meet state-of-the-art requirements.

8. Updates and amendments to this Privacy Policy

This Privacy Policy is currently valid and was updated in June 2021.

It may be necessary to change this Privacy Policy from time to time as a result of the further development of our website and services or due to changes in statutory or regulatory requirements. You can access and print out the current Privacy Policy at any time on the website at